Terms of Service
Effective Date: Jan 1st, 2026
This website (the “Site”) is owned and operated by World of Floors (“COMPANY,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from World of Floors.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with World of Floors through our website at www.worldoffloors.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to info@worldoffloors.com or call 800-335-6677 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at www.worldoffloors.com/privacy-policy. We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
Intellectual Property Rights
Our Limited License to You
This Site and all the materials available on the Site are the property of World of Floors and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.
You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Your License to Us
By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.
Disclaimers
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.
The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
You agree at all times to indemnify and hold harmless World of Floors, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which World of Floors operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.
Contact Information
For any questions regarding these Terms of Service, please contact us at:
World of Floors
Phone: 800-335-6677
Email: info@worldoffloors.com
Website: www.worldoffloors.com
By using our website and services, you consent to these Terms of Service.
Price Match & Price Protection
We work hard to bring you the best prices around. If you receive a lower price within 30 days of your quote from World of Floors and at least 5 days prior to your scheduled installation, we will match that price and refund the difference.
If we lower our prices within 14 days of your purchase, we will refund the difference.
Validation Requirements
The competing quote must be for the same product, installation, and guarantees, and must be provided on official letterhead from an accredited, licensed national retailer operating in our market area.
- Manufacturer name, style, color, classification, and price
- Product specifications including weight, depth, plank dimensions, and wear layer thickness
- Product warranty information
- Detailed in-home measurements showing room dimensions and transitions
- Preparation costs and a full breakdown of included services or warranties
This policy applies only to the final total price and does not apply to competitor giveaways, cashback offers, financing promotions, clearance items, discontinued products, or special installation promotions.
World of Floors reserves the right to determine the validity and eligibility of all submitted quotes. Terms are subject to change.
Financing Terms
Subject to credit approval. An 18-month promotional period applies, during which interest is billed but waived if the balance is paid in full before the promotional period expires. Monthly payments are not required during the promotional period.
Any remaining balance after the promotional period will be repaid over 84 monthly payments.
Example: For every $1,000 financed at a fixed interest rate of 24.99%, this includes 18 monthly payments of $0 followed by 84 monthly payments of $31.26. This is an estimate only and actual payments may vary.
Call 866-936-0602 for financing costs and full terms.
Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156. www.nmlsconsumeraccess.org
