Store Hours: Mon - Fri 10 am - 9 pm, Sat 9 am - 9 pm, Sun 11 am - 6 pm

Step One:
Vacuum or sweep your floor to remove any particles that could scratch your floor. Warning: Vacuums with a beater bar or power rotary brush head can damage a wood floor and should never be used.

Step Two:
Apply any surface cleaner directly to the mop, not the floor.

Step Three:
Use a back and forth motion with the mop. When the cover becomes soiled, replace it with a clean one. Cleaning the floor with a soiled cover could cause streaking.

Protecting your investment:

• Vacuum or sweep regularly.
• Remove spills promptly using a clean, dry cloth.
• Use felt protectors under heavy pieces of furniture and chairs.
• Use protective mats at all exterior entrances.
• Spiked heels or shoes in need of repair can severely damage your floor.
• Never wet or damp mop your wood floors. Water can cause damage to wood flooring.
• Maintain 40%-60% relative humidity to reduce the natural expansion and contraction of wood. Never use oil soaps, wax, liquid or other household products to clean your floor.
• The sun’s UV rays can change the color of your floor.
• Keep animal nails trimmed.
• Protect your floor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the floor.
• If your floor becomes scratched or dull, repairs can often be made using repair accessories.

Types of Wood Flooring
Hardwood — Solid Wood.
Laminate Wood — Multiple layers of wood veneer (Engineered).
Laminate – Laminate materials that look like wood (Engineered).

Solids vs. Engineered:
Solid wood floors are manufactured as one complete piece of solid wood, generally 3/4" thick and board widths are generally 2 1/4" and 3 1/4" wide. The length of the boards may vary from 9" to 72", with an average of 32" long. Solid wood floors react to the environment in which it is placed. In the winter heating months, the moisture content of the wood reduces causing the floor to contract or leave gaps between each board. In the summer months when humidity enters the wood, it will cause the wood to expand and if there is too much moisture, it can cause the floor to cup. Solid wood floors are most commonly installed by nailing down to a wood subfloor.

Engineered wood floors refer to products that have multiple layers of wood veneer glued and pressed together. Engineered wood floors have layers of wood veneer that are cross-laminated for dimensional stability. These floors will be less affected by moisture than solid wood floors. Engineered wood floors can be installed on grade, below grade, or above grade in almost any room in the home. Engineered wood floors have several options of installing; nail down, staple down, glue down, and some can even be floated.

Hardwood vs. Softwood:
Hardwood — produced from trees that bear leaves (deciduous)
Softwood — produced from trees that bear needles (coniferous).

Strip vs. Plank:
Strip flooring — Any hardwood flooring that is up to 2 1/4" wide.
Plank flooring — Any hardwood flooring that is 3" wide or wider.